Privacy Policy

Last Updated: November 30th, 2025 

We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and transparently. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us. 

By using our website or providing us with your personal information, you consent to the practices outlined in this Privacy Policy.  

1. Information We Collect

1.1 Information You Provide Directly 

This includes information you provide when you: 

• Create an account
• Place an order
• Contact customer service
• Subscribe to newsletters
• Fill out forms

Personal information may include: 

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely through third-party providers)
• Order history
• Any other information you voluntarily provide

1.2 Information Automatically Collected 

When you visit our website, we automatically collect: 

• IP address
• Browser type and version
• Device information
• Pages viewed
• Time spent on pages
• Referring site
• Cookies and tracking data

1.3 Cookies and Tracking Technologies 

We use cookies to enhance your browsing experience, improve site performance, and better understand customer behavior. You may disable cookies in your browser settings, but this may affect website functionality.  

2. How We Use Your Information

We use your information to: 

• Process and fulfill orders
• Provide customer support
• Improve our website and offerings
• Process payments securely
• Send order notifications
• Send marketing communications (only if you opt-in)
• Prevent fraudulent activity
• Comply withlegal obligations 

3. How We Share Your Information

We do not sell your personal information. 

We may share your information only with: 

3.1 Service Providers 

Trusted third-party service providers who help us operate, such as: 

• Payment processors
• Shipping carriers
• IT and website hosting providers
• Marketing and email service platforms

These partners are required to maintain the confidentiality and security of your information. 

3.2 Legal Requirements 

We may disclose your information if required to: 

• Comply withapplicable laws 
• Respond to lawful requests
• Protect the rights and safety of Canadian Battery Store and its customers
• Investigate fraud or security issues 

4. Data Security

We take reasonable and industry-standard measures to safeguard your data from: 

• Unauthorized access
• Disclosure
• Alteration
• Misuse
• Loss

While we strive for strong security, no online system can guarantee 100% protection.  

5. Data Retention

We retain your information only as long as necessary to: 

• Provide our services
• Fulfill orders
• Meet legal and administrative obligations

Information that is no longer required will be securely deleted or anonymized.  

6. Your Rights and Choices

Depending on your location, you may have the right to: 

• Access your personal information
• Request corrections
• Request deletion
• Opt-out of marketing communications
• Disable cookies

To exercise your rights, contact us at: 
Email: [Insert support email]  

7. Third-Party Links

Our website may include links to third-party websites. 
We are not responsible for their privacy practices. Please review their policies before sharing personal information.  

8. Children’s Privacy

Our website is not intended for children under 16 years of age, and we do not knowingly collect information from minors. If you believe a minor has provided us with personal information, please contact us so we can remove it.  

9. International Data Transfers

If you access our website from outside Canada, your data may be stored and processed in jurisdictions with different data protection laws. We ensure that appropriate safeguards are in place.  

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. 
Changes will take effect once posted on this page. 
Please review this policy regularly for updates.  

11. Contact Us

If you have questions or concerns about this Privacy Policy or how your personal data is handled, you may contact us: 

Canadian Battery Store 
Phone: 778-732-1020 
Email: inquiry(at)canadianbatterystore.ca 
Address: 9-1585 Cliveden Avenue, Delta, BC, Canada, V3M 6M1